99tk Terms & Conditions – Your Complete Guide to Using Our Platform

01 Acceptance of Terms

These Terms & Conditions apply to all users of the 99tk platform, including registered account holders, guest browsers, and any individual who accesses any part of the 99tk website or its associated services. Access to or use of 99tk constitutes your unconditional acceptance of these Terms.

If you do not agree to any part of these Terms, you must immediately cease using the 99tk platform and must not attempt to register an account or place any wager. 99tk reserves the right to deny service to any individual who does not comply with these Terms.

By clicking "I Agree", ticking an acceptance checkbox during registration, or simply by continuing to use the 99tk platform after these Terms have been published or updated, you affirm your acceptance of all provisions contained herein.

02 Eligibility

To register and maintain an account with 99tk, you must meet all of the following eligibility criteria at all times:

• You are at least 21 years of age. This is the minimum age requirement for all 99tk services without exception.
• You are accessing the platform from a jurisdiction where online gambling is not explicitly prohibited under applicable local law.
• You are acting as a private individual and not as a representative of any business, syndicate, or professional gambling operation.
• You have not previously been self-excluded from 99tk or any affiliated platform.
• You are not subject to a court order or legal restriction that prohibits you from participating in gambling activities.
• You are not a current employee, contractor, director, agent, or close family member of an employee or contractor of 99tk or any of its affiliated companies or software providers.

99tk reserves the right to close any account and void any associated wagers or winnings if it is determined at any point that the account holder did not meet the eligibility criteria at the time of registration or at any subsequent point.

03 Account Registration

3.1 Registration Requirements

To access the full range of 99tk services, you must register a personal account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number. Providing false, misleading, or incomplete registration information is a material breach of these Terms.

3.2 One Account Per Person

Each individual may hold only one active account with 99tk. Opening or attempting to open more than one account — whether under the same name, a different name, a different email address, or through any other method of circumvention — is strictly prohibited. 99tk employs technical and manual detection measures to identify duplicate accounts.

Where duplicate accounts are identified, 99tk will:

• Suspend or permanently close all duplicate accounts
• Void any winnings or bonuses accumulated across duplicate accounts
• Retain any deposits made to duplicate accounts pending investigation
• Report the matter to relevant authorities where fraud is suspected

3.3 Account Security

You are solely responsible for maintaining the security and confidentiality of your 99tk account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person under any circumstances.

If you believe your account has been accessed without your authorisation, you must notify 99tk immediately by contacting our support team at [email protected]. 99tk will not be liable for any losses arising from unauthorised account access where the breach was caused or facilitated by your failure to maintain adequate credential security.

3.4 Know Your Customer (KYC) Verification

99tk operates a KYC verification process as part of its commitment to security and anti-money-laundering compliance. You may be required to submit one or more of the following documents:

• Proof of Identity: National ID card, passport, or driver's licence
• Proof of Address: Utility bill, bank statement, or official correspondence dated within the last three months
• Proof of Payment Method: Screenshot or confirmation from your bKash, Nagad, Rocket, or Upay account confirming ownership

Withdrawal requests will not be processed until KYC verification is complete. 99tk reserves the right to request additional documentation at any time where it considers this necessary for compliance or security purposes.

04 Deposits and Withdrawals

4.1 Deposits

All transactions on 99tk are conducted in Bangladeshi Taka (BDT). Deposits are accepted via the following methods: bKash, Nagad, Rocket, Upay, bank transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), Visa, and Mastercard. The minimum deposit amount is ৳200.

Deposits made via mobile wallet services (bKash, Nagad, Rocket, Upay) are typically credited to your 99tk balance within minutes of payment confirmation. Bank transfer deposits may take up to one business day to be credited. 99tk does not charge fees on deposits, though your payment provider may apply their own transaction charges.

4.2 Withdrawals

Withdrawal requests are processed after your KYC verification is complete. Withdrawals are paid to the same payment method used for your most recent deposit, subject to the specific limits and processing times of each payment channel. The minimum withdrawal amount is ৳500.

Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically processed within one to four hours of request approval. Bank transfer withdrawals may take one to three business days. 99tk does not charge withdrawal fees; however, your payment provider may apply their own charges.

4.3 Currency and Conversion

All balances, wagers, winnings, and transactions on 99tk are denominated in Bangladeshi Taka (BDT). 99tk does not operate accounts in any foreign currency. No currency conversion is applied to your transactions, and there are no hidden exchange-rate fees. The ৳ symbol is used throughout the platform to denote amounts in Bangladeshi Taka.

4.4 Unclaimed Balances

If your account remains inactive — defined as no login, deposit, withdrawal, or wagering activity — for a period of twelve consecutive months, 99tk may classify your account as dormant. A monthly dormancy administration fee may be applied to dormant account balances. You will be notified by email before any dormancy fee is applied. You may reactivate your account at any time by logging in and completing the verification process.

05 Bonuses and Promotions

99tk offers a range of bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, in addition to the general bonus rules set out in this section.

5.1 Wagering Requirements

All bonus funds are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering multiple applicable to each bonus will be clearly stated in the promotion's individual terms. Wagering requirements must be met within any stated time limit; unused bonus funds will expire at the end of the promotional period.

5.2 Eligible Games

Not all games contribute equally toward the fulfilment of bonus wagering requirements. Live casino games, table games, and certain slots may contribute at a reduced rate or may be excluded entirely from wagering requirement calculations. The eligible game list and contribution rates for each promotion are published in the promotion's specific terms.

5.3 Bonus Abuse

99tk employs automated and manual monitoring systems to detect bonus abuse. Activities that constitute bonus abuse include, but are not limited to: placing opposing bets to hedge bonus funds, systematically exploiting low-house-edge games to clear wagering requirements, using multiple accounts to claim the same promotion, and any other strategy that 99tk determines constitutes exploitation of promotional offers rather than genuine recreational play.

5.4 VIP Programme

The 99tk VIP loyalty programme operates on a points-accumulation basis. VIP points are earned through eligible real-money wagering activity and accumulate toward tier upgrades. VIP benefits — including faster withdrawal processing, reload bonuses, and dedicated account management — are awarded at 99tk's sole discretion and may be modified or withdrawn at any time without prior notice.

06 Betting and Gaming Rules

6.1 General Betting Rules

All bets and wagers placed on 99tk are subject to the specific game rules and sporting event terms applicable to each product. It is your responsibility to familiarise yourself with the rules of each game or betting market before placing a wager. Ignorance of game rules does not constitute grounds for a refund or adjustment of a settled wager.

6.2 Odds and Game Outcomes

Sports betting odds are set by 99tk and are subject to change at any time prior to the bet being confirmed. A bet is not accepted until you have received a confirmation notification within the platform. Casino game outcomes are determined by certified Random Number Generator (RNG) systems or by live dealer operations; all outcomes are final once a game round is completed.

6.3 Technical Errors

In the event of a technical malfunction, system error, or software fault that affects the display of odds, game outcomes, or account balances, 99tk reserves the right to void affected bets and restore account balances to their pre-error state. 99tk will not honour payouts that result from technical errors, regardless of whether the error was identified before or after a withdrawal request was made.

6.4 Match Integrity

99tk is committed to the integrity of sport and takes match-fixing and spot-fixing extremely seriously. Any account found to be involved in betting on fixed or manipulated sporting events, or found to have advance knowledge of corrupted outcomes, will be immediately suspended and the matter referred to the relevant sporting integrity authorities.

07 Prohibited Conduct

The following activities are strictly prohibited on the 99tk platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of funds, and may result in legal action:

• Fraud and Deception: Providing false identity documents, using stolen payment methods, making fraudulent chargeback claims, or misrepresenting your identity in any way.
• Automated Software: Using bots, scripts, artificial intelligence tools, or any form of automated software to interact with the 99tk platform in place of genuine manual play.
• Collusion: Coordinating with other players to gain an unfair advantage in any poker, live casino, or tournament format.
• Arbitrage and Matched Betting: Systematically placing wagers across multiple platforms to guarantee profit regardless of outcome in a manner that exploits 99tk's pricing.
• Money Laundering: Using the 99tk platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of funds through wagering activity.
• Account Sharing: Sharing your account with another person or allowing another person to operate your account on your behalf.
• Harassment: Engaging in abusive, threatening, or harassing conduct toward 99tk staff, live dealers, or other players.
• Exploitation of Errors: Intentionally exploiting software bugs, pricing errors, or platform glitches to gain an unfair advantage or generate artificial winnings.

08 Responsible Gaming

99tk is deeply committed to promoting responsible gambling practices among all players. We believe that gambling should be an enjoyable recreational activity, and we provide a comprehensive suite of tools to help players stay in control of their gaming activity.

8.1 Player Protection Tools

All registered 99tk accounts have access to the following responsible gaming tools at no cost:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Configure automatic notifications after 30, 60, or 120 minutes of continuous play to remind you of the time spent.
• Cooling-Off Periods: Temporarily suspend your account for a period of 24 hours, 7 days, 14 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from the 99tk platform. Permanent self-exclusion requests are processed immediately and cannot be reversed for a minimum period of 12 months.
• Reality Checks: Receive on-screen prompts during gaming sessions displaying the time elapsed and your net wagering position for the session.

99tk strictly enforces its 21+ minimum age policy. We reserve the right to request age verification documentation at any time, and any account found to belong to a person under 21 years of age will be closed immediately.

09 Intellectual Property

All content on the 99tk platform — including but not limited to the website design, graphics, logos, text, software, game content, data feeds, and all other materials — is the exclusive intellectual property of 99tk or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 99tk platform solely for your personal, non-commercial recreational gambling purposes. This licence does not permit you to:

• Copy, reproduce, or redistribute any 99tk content for any purpose
• Create derivative works based on 99tk's content or design
• Use any 99tk branding, logos, or trademarks without prior written consent
• Reverse-engineer, decompile, or disassemble any 99tk software
• Frame or mirror any portion of the 99tk platform on another website

Any unauthorised use of 99tk's intellectual property may result in legal action and will result in immediate termination of your account and access to the platform.

10 Privacy and Data Protection

99tk collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data protection principles applied by 99tk include:

• All data transmissions between your device and 99tk's servers are protected by 256-bit SSL encryption
• Personal data is collected only to the extent necessary for the operation of your account and compliance with legal obligations
• 99tk does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team
• Certain data may be retained after account closure where required by anti-money-laundering regulations or other applicable legal obligations

11 Limitation of Liability

To the maximum extent permitted by applicable law, 99tk's total liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you into your 99tk account in the thirty days preceding the event giving rise to the claim.

99tk expressly disclaims all liability for:

• Any loss of profits, revenue, or anticipated winnings
• Any indirect, consequential, special, or incidental losses
• Service interruptions caused by circumstances beyond 99tk's reasonable control, including but not limited to internet outages, power failures, government actions, or natural disasters
• Any loss or damage resulting from your reliance on information published on the 99tk platform
• Unauthorised access to your account resulting from your failure to maintain adequate credential security

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by 99tk's negligence, or for fraud or fraudulent misrepresentation by 99tk.

12 Amendments to These Terms

99tk reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 99tk will notify registered account holders via the email address associated with their account and will publish the updated Terms on this page with a revised effective date.

Your continued use of the 99tk platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must stop using the platform and may request account closure by contacting our support team.

13 Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. 99tk operates as a safe and reliable platform committed to fair play, transparent terms, and the prompt resolution of any disputes that may arise.

13.1 Dispute Process

In the event of a dispute arising from your use of the 99tk platform, you are required to first contact the 99tk customer support team and provide full details of your complaint. 99tk will acknowledge your complaint within 48 hours of receipt and will aim to provide a substantive response within five working days.

All disputes relating to the outcome of games, the settlement of bets, or the application of these Terms must be raised within thirty days of the event giving rise to the dispute. Claims raised outside this window may not be accepted.

13.2 Records

In the event of any conflict between your recollection of events and the records stored on 99tk's servers, the 99tk server records shall be treated as the definitive and authoritative record for the purpose of resolving the dispute. 99tk maintains comprehensive transaction and game outcome logs for this purpose.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you need assistance with your account, please contact the 99tk support team through the following channels:

• Email: [email protected] — responses within 2 hours during BST (UTC+6) business hours
• Live Chat: Available 24 hours a day, 7 days a week through your account dashboard
• FAQ: Visit our FAQ page for instant answers to common questions

For responsible gaming support, including requests to activate deposit limits, cooling-off periods, or self-exclusion, please contact our dedicated responsible gaming team at the same email address with the subject line "Responsible Gaming Request". All such requests are treated with the highest priority and full confidentiality.